Frequently Asked Questions
When can I order?
Right now! We are open 24/7!
When will my order arrive?
Your order will be sent on Thursday the week after your order was placed.
E.g. If today is Tuesday 10th April, your order will be sent next Thursday 19th April.
You will be sent tracking advice from Auspost as soon as it’s on it’s way! All orders are sent via Express Post within Australia.
My order hasn’t arrived! What do I do?
Firstly, use your tracking number to see status of your order with AusPost. You can also check with your Post Office.
Secondly check with us! Send an email with your order number and your address and we will double check things from our end.
I want gold words on my piece, how many can I have?
You can have up to 10 words in gold! Each word is charged at $2 each.
I don’t know what quote I want? Can you send me some?
It can be tricky choosing the perfect quote! We suggest searching keywords in google, or having a browse on pinterest for inspo. Also, have a scroll through our Instagram (@cleverhand_) - our customers have great taste! If in doubt, write your own. You can’t get more personal than that!
I don’t live in Australia, can I still order something?
Thanks for visiting our site! We only offer shipping within Australia and New Zealand.
If you’re desperate we can send a digital file instead - head to the contact us page to organise it!
Emily, we want you to play netball with us! Can you fill in?
Absolutely! Just give plenty of notice so fake tan can be applied.