Frequently Asked Questions
How long will it take for my order to arrive?
Your order will be shipped within two weeks of your order date. All orders are sent Express via Australia Post. Delivery times will be dependent on where you live in Australia. In most cases you can expect next day delivery.
My order hasn’t arrived! What do I do?
Firstly, use your tracking number to see status of your order with AusPost. You can also check with your Post Office.
Secondly check with us! Send an email with your order number and your address. We will then check things from our end.
I would love a custom background on my piece - do you still do those?
We are committed to doing fewer things really well. This means that we no longer offer backgrounds. Thank you for loving them :)
I want gold words on my piece, how many can I have?
You can have up to 10 words in gold! Each word is charged at $2 each.
I don’t know what quote I want? Can you send me some?
It can be tricky choosing the perfect quote! We suggest using keywords in google, or searching pinterest for inspo. Also, have a scroll through our Instagram (@cleverhand_) - our customers have great taste!
I don’t live in Australia, can I still order something?
Thanks for visiting our site! We only offer shipping within Australia at this time. Sorry mate.
Emily, we want you to play netball with us! Can you fill in?
Absolutely! Just give plenty of notice so fake tan can be applied.