Terms & Conditions

  1. Whilst we will always do our very best to adhere to your artwork instructions, final design decisions are made by the Artist.

  2. If we (Cleverhand) make an error on your artwork, such as spelling or your piece arrives damaged we will replace the piece or offer a full refund.

  3. If the client makes a mistake on their original order form, any mistakes are the responsibility of the client. If Cleverhand has been informed of the mistake we will make every effort to ensure this is followed, but we are not liable for any mistakes.

  4. If you enter your address incorrectly on the order form Cleverhand is not liable for your order. If the order is returned to Sender, we will re-post it to you once postage costs have been paid.

  5. Cleverhand does not offer refunds unless the artwork is damaged from a fault of ours, or there is a spelling mistake.